Frequently Asked Questions
Can you source the material for me?
We have an extensive network of suppliers and can source the perfect fabrics and everything you need for your special piece. Finding a perfect match for your dream piece might take extra time, so please allow for this when considering when you need the garment for. We will also supply all threads and embellishments.
Can I bring my own material?
Yes, you can bring your own material. Based on the initial consultation, we can advise the meterage required for your project. You can bring your own embellishments like buttons, lace, etc, too.
Can you restyle or redesign an existing item?
We recommend you make an appointment for a complimentary consultation. Please bring your piece with you, and our team will advise what is possible when they see the item.
Can you help me with accessories for communion and baptism events
We can create veils, as well as source tiaras, gloves, socks, and headbands to match most gowns.
How long does it take to make a bespoke dress?
Each item we create is unique and might require varying amounts of time depending on the design, materials, and embellishments used. On average, it might take up to ten days from the initial consultation to a final fitting. We can provide a more accurate estimate when we agree on the final design.
Do you ship abroad?
We ship within the UK only at the moment.
Do you provide specialist packaging for long term storage of garments?
Some garments are meant to be kept forever as memories, and we want to ensure they are preserved well. We provide specialist packaging you can use to store the piece, which includes acid-free tissue wrapping.
Do you provide aftercare service, including dry cleaning?
We do not provide complimentary aftercare, but we do offer specialist dry cleaning and repair services, at discounted rates, for bespoke pieces created by us.
Are your garments well made?
We pride ourselves on quality and high standards. All our garments are handmade in our Windsor studio, hand stitched, fully overlocked, and have perfect finishes that make the garment comfortable on the inside and look great on the outside.
Do you make eco and sustainable clothing?
We offer a small, ready-to-wear range of communion dresses made from recycled fabrics. We can make bespoke pieces made from organic and recycled fabrics, should you request to.